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POSITION: Senior Coordinator, Volunteer Services
DEPARTMENT: New York Film Festival Production (NYFF)
LOCATIONS: New York, New York
TERM: Seasonal (10 Weeks): August 14 - October 20
RATE: $1,000/week
About FLC
For over 50 years, Film at Lincoln Center has been dedicated to supporting the art, elevating the craft of cinema, and enriching film culture. Film at Lincoln Center fulfills its mission through the programming of festivals, series, retrospectives, and new releases; the presentation of podcasts, talks, and special events; and the creation and implementation of artist initiatives. Since its founding in 1969, this nonprofit organization has brought the celebration of American and international film to the world-renowned Lincoln Center arts complex, making the discussion and appreciation of cinema accessible to a broad audience and ensuring that it remains an essential art form for years to come.
JOB OVERVIEW
The Senior Coordinator of Volunteer Services is responsible for the organization, recruitment, and deployment of the NYFF Volunteer Corps. The Coordinator will work closely with full time staff to identify volunteer opportunities, clarify training plans, conduct recruitment efforts, and oversee the day-to-day operations of the Festival's volunteer program. The ideal candidate is highly organized with an interest in the production of large-scale events as well as someone who is comfortable engaging with a large, diverse group of volunteers on a daily basis.
PRINCIPAL DUTIES
Oversee NYFF's Volunteer Database;
- Serve as the face of the NYFF Volunteer program, conducting meetings, composing formal communications, and hosting recruitment events as needed;
- Act as the primary point of contact on the ground for volunteers, performing regular rounds and checking in with scheduled volunteers throughout each day;
- Establish and communicate clear expectations for volunteer oversight to festival staff;
- Manage volunteer inbox as well as field questions from the public about volunteering requirements, opportunities, and general questions;
- Revise and distribute volunteer-relevant scoping/training documents and materials;
- Conduct two in-person volunteer information sessions for prospective volunteers;
- Oversee volunteer placements/assignments throughout the festival;
- Oversee the distribution/creation of volunteer credentials, uniforms, meal vouchers, etc.;
- Administer volunteer benefits throughout the festival, including screening access, volunteer appreciation day, and the Volunteer Wrap Party;
- Generate reports on the status of the program as required;
- Participate in the Festival Wrap Process, turning in a full written report.
EXPERIENCE/SKILLS REQUIRED
- Ability to work onsite during pre-production and at NYFF venues throughout the festival
- Strong written and verbal communication skills
- Strong leadership skills, including flexibility and calm under pressure
- Comfortable working with databases as well as common productivity tools (GSuite, etc.)
- 2-3 years of production or operations experience
- Familiarity with film festival best practices ideal
- Comfortable speaking to/in from of large groups
- Comfortable working in Google Suite and Excel
SUPERVISION
Reports to Producer, NYFF
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FFA Admin
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